London, UK / Brisbane, Australia: Intermoda, a leading provider of public transport contract and performance analytics, has partnered with Go-Ahead London to enhance the way operational performance is tracked, analysed and reported across its London bus network.

‍

Go-Ahead London operates in one of the world’s most complex and performance-driven public transport environments, under Transport for London’s (TfL) contractual framework where operational metrics such as lost mileage directly impact the reliability and quality of service delivered to passengers.

‍

"Accurate, timely and defensible reporting is critical, with leading operators such as Go-Ahead London continuing to invest in more advanced, data-driven approaches to contract and performance management. Go-Ahead London is one of the most sophisticated and high-performing bus operators globally. Partnering with them to enhance how operational performance is measured, managed and optimised is a strong validation of the capability and flexibility of Intermoda’s platform,”

‍

John Langford-Ely, CEO, Intermoda.

‍

“While the partnership initially focuses on enhancing lost mileage tracking and attribution, it also establishes a strong foundation for broader data-driven operational improvement over time. Public transport networks are becoming increasingly complex, with operators navigating the transition to electrified fleets, evolving contract models, workforce pressures, congestion, and the challenge of managing a reliable real-time service to customers.

‍

With a growing number of systems across the industry, the real challenge is bringing fragmented operational data together into a trusted, contextualised and unified source of truth. That simplifies complexity, improves decision-making, and delivers actionable intelligence. That’s where Intermoda adds value,”

he adds.

‍

“Operating a reliable and punctual service in one of the world’s largest and most operationally complex urban bus networks requires a partner with proven capability and deep domain expertise. Utilising a flexible platform that could adapt to the specific opportunities and challenges of the London market allows us to deliver the excellent service our customers expect from us,”

‍

Andrew Edwards, Managing Director, Go-Ahead London.

‍

“Intermoda demonstrated a strong track record in public transport performance management, together with a deep understanding of the complexities involved in operational performance, contractual reporting and attribution. Their ability to tailor the platform to our requirements and work collaboratively with our team made them a strong fit for this partnership,” he concludes.

‍

The partnership builds on Intermoda’s growing presence in the UK market, following recent contract awards, including the delivery of a Bus Franchise Contract Management System and Performance Payment Calculator for the Liverpool City Region Combined Authority.